POLICIES AND PROCEDURES
Payments can be made via the Venmo App. Username: @Winston-Lackey
1)A non-refundable deposit of 1/2 of your total balance for the event/wedding due to reserve
Both a 30 day notice and 7 day notice will be implemented to remind you of payments but not required. Given at-least 7 days notice prior to due payments, dates can be re-scheduled upon request and approval of WTL or associates. Late payments past 7 business days listed on scheduling are subject to your date being released to our online availability. No deposits/payments collected will be returned in the event that any payment/s are missed or neglected past 7 business days.
If WTL Photos is unable to perform to this contract due to any cause beyond the control of the parties (acts of god, extenuating circumstances), WTL Photos shall have no further liability with respect to this agreement. If WTL Photos is unable to perform to the obligations in this contract in the event of videographer's illness or for any other reason outside of the photographer/videographer's control, WTL Photos will not be liable for costs in excess of the amount the client has paid. This limitation of liability will also apply in the event that the high resolution digital files are lost through camera malfunction, damaged in processing, lost in the mail, or otherwise damaged or lost with or without fault of the photographer Winston Lackey. While every attempt is made to create the best images possible, no particular photo is guaranteed. Cancelations/postponements due to acts of God or Extenuating circumstances are eligible (in accordance to availability at that time) for date exchange/rescheduling at no additional cost to this understanding.
All rights to images and video created by Winston Lackey & team will remain with the Videographers/photographers. Winston Lackey reserves the right to display any footage captured in conjunction with this wedding as samples of his work for the purposes of window and showroom exhibit, advertising, promotion on the internet, publication, instruction or professional competition. The client will obtain all rights to proofs and high resolution digital files which may be used for personal use only, and may not be sold or published* without the written consent of Winston Lackey.
On the day of the of the wedding WTL Photos and Video Team will follow the itinerary made available by the client. The WTL Photos & Video team is not liable for delays or changes for any other reason outside of the photographer/videographer's control. It is understood by the client that the WTL Photos and video team are not to operate as wedding coordinators and the responsibility of flow and production is the responsibility of the couple or whom they deem responsible for production. (i.e. wedding coordinator)
The clients understand that if during the wedding ceremony flash photography is not allowed or subjects are too far for the flash to reach, high ISO settings (film’s sensitivity to light) must be used; creating a pixilated or grainy effect in the photographs and videographers view.
Coverage plan times must be used consecutively unless previously established otherwise. Time starts when Winston Lackey arrives and the time ends when the coverage time runs out at the outro time listed. The client understands and assumes financial responsibility for the fees accrued should the WTL Photos & Video Team be required to fulfill services past the listed intro or outro time .
****PLEASE MAKE SURE NO FRIENDS OR FAMILY HAVE LIGHTS / FLASH / PHONES UP AND TRIGGERING DURING RECORDING TIME. WTL Photos & Video retains the right to redact any footage obstructed by guests or wedding party members***
Delivery: Online proofing and Video screening of your video will be made available on or before the 60th business day following the ceremony. DVD's are to be delivered by mail 30 business days upon final video being published online. All digital and physical delivery dates are subject to business days and business closures.
Cancellations/Returns: All sales of products and services are final. You assume the responsibility for your purchase. Cancellations made prior to 4 months before to the scheduled date are eligible for a 25% investment return (deposit excluded).